These terms set out how your account on 7000app works, what we expect from you, and what you can expect from us. Access to the platform and its features depends on your local law and eligible regions — read this page before you continue.
Account Holder Obligations
Nagad & Bank Transfer Rules
Content & Access Scope
Policy Update Notice
POLICY POSTURE
How These Terms Govern Your Account
By creating and using an account on 7000app, you confirm that you have read these terms and agree to be bound by them. These terms form a binding arrangement between you and the platform for all activity carried out through your account — including deposits made via Nagad or Bank Transfer, game sessions, withdrawals and any support interactions. We may update these terms when our services change or when applicable rules require it. When we do, we will post the revised version on this page and the updated date will be visible at the top. Continuing to use your account after a revision means you accept the new terms. If any part of these terms conflicts with a more specific policy — such as a payment-method condition published in your account area — the more specific policy applies to that matter. Your use of this platform is subject to the laws and regulations of the region in which you are located. We do not confirm eligibility for any person in a jurisdiction where access is restricted. If you are uncertain about your local rules, consult local legal advice before proceeding. These terms do not override any mandatory consumer protections you hold under applicable law.
Nagad transactions
Bank Transfer deposits
Account wallet activity
Payment records
Support interactions
TERMS COVERAGE MAP
What Falls Inside and Outside These Terms
These terms apply specifically to activity you carry out through your registered 7000app account. Knowing what is and is not covered helps you understand where to look when a question comes up. The four areas below describe the boundary clearly.
Account Access
All login activity, session management and account-level security settings are governed by these terms. This includes how you register, how your credentials are held and what happens if access is disputed or suspended.
Transactions
Deposits through Nagad or Bank Transfer, withdrawal requests and wallet-to-account movements are all within scope. The specific limits, verification steps and processing conditions shown in your account area also form part of this agreement.
Site Content
Game content from studios available on the platform — including titles in the slots, live casino and sportsbook categories — is covered under these terms in terms of how you access and interact with it. RTP figures are shown only where the relevant studio or provider exposes them directly.
Third-Party Services
External payment processors, game content studios and data networks operate under their own terms. We are not responsible for conditions set by those third parties, and this policy does not extend to services outside our direct control.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under These Terms
These terms are not one-sided. You hold specific rights in relation to your account, your transaction history and the information we hold about you. Your transaction records — including Nagad deposits and Bank Transfer confirmations — are available inside your signed-in account area. You can review individual entries, check amounts and note reference numbers without contacting support. If you spot an error in your account details, you can correct most fields directly through the account settings page; fields that cannot be self-edited require a support request, and we will process those in line with our account-management procedure. Where you disagree with a transaction outcome or a term as applied to your account, you have the right to raise a formal query. We handle these through the support routes published on the site. You also hold the right to request account closure, in which case we will apply the process set out in the account-management section of these terms. None of these rights require you to take legal steps first — account-level requests come to us directly.
Review Transaction Records
Open the history section in your signed-in account to see all deposit and withdrawal entries, including Nagad and Bank Transfer activity, with dates and reference details.
Correct Account Details
Edit your account profile directly for most fields. For details that are locked after verification, submit a correction request through the support route and we will handle it under our account-management procedure.
Raise a Policy Question
If any part of these terms is unclear or you believe a term has been applied incorrectly to your account, contact us through the support channels listed on the site. We will respond with reference to the relevant clause.
Request Account Closure
You may ask us to close your account at any time. Submit the request through the account settings page or via support. We will apply the closure steps set out in our account-management terms before confirming.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about how these terms apply to your account, or if you want to exercise a right described here, use one of the contact routes below. We only list channels that are published and active on the site — we do not promise response windows we have not committed to.
Live Chat
The live chat option is available on the site for account and policy questions. Open the chat widget and describe your terms-related query — our team will reference the relevant clause when they reply.
Email Support
Send a written query to the support email address published in your account area. Email is suitable for detailed terms questions or when you need a written record of the exchange for your own files.
Account Help Centre
The help section inside your signed-in account contains published answers to common terms questions, including how account suspension works, how transaction disputes are handled and where policy updates are posted.
HOW WE HANDLE THIS
Data, Security and Policy Transparency on 7000app
These terms exist to keep the relationship between you and the platform clear at every point — from the moment you fund your account to the moment you request a withdrawal. Here is how we handle the main trust areas covered by this agreement.
Account Security
Your account credentials are stored in line with the security standards described in our privacy policy. We do not share your login details with third parties. If you suspect unauthorised access, contact support immediately using the live chat or email route.
Data Retention
We retain account and transaction records for as long as required by the rules applicable to our operations and your region. You can request details of what we hold by contacting support through the published email route.
Cookie and Tracking Use
We use cookies to keep your session active and to record preferences in your account. Our cookie policy, linked from the footer, explains what is set, why it is set, and how you can adjust browser-level preferences if you choose.
Requesting Policy Changes
If you believe a specific term should be reviewed or if you want to understand how a clause applies to your situation, raise it with support. We do not negotiate individual terms, but we will explain how any clause operates in relation to your account.
TERMS FAQ
Frequently Asked Questions About These Terms
These are the questions we receive most often about these terms, account access and your rights under this agreement.
Do these terms apply to my Nagad deposits and Bank Transfer activity?
Yes. All transaction activity through your account — including deposits via Nagad and Bank Transfer — is governed by these terms. The specific deposit conditions, such as minimum amounts and verification steps, are displayed in your account's payment section and form part of this agreement.
What happens if 7000app updates these terms?
We post the revised terms on this page and update the date shown at the top. If you continue using your account after the update date, that counts as acceptance. If you do not agree with a revision, you should stop using your account and contact support to request closure.
Can I use the platform if I am located outside a supported region?
Access depends on your local law and the eligible regions recognised by our platform. We cannot confirm eligibility for every location. If you are unsure whether access is permitted where you are, you should check your local regulations before proceeding with registration or deposits.
How do I dispute a transaction recorded in my account?
Open the transaction history section in your signed-in account to review the record. If the entry appears incorrect, contact us through live chat or the published email address with the transaction reference number. We will investigate and respond in line with our account-management procedure.
Are there separate terms for the casino games and sportsbook sections?
These terms cover your overall account and platform use. Individual game categories — including slots, live casino and sportsbook sections — may have additional conditions displayed at the point of access. Those additional conditions apply alongside these terms, not instead of them.
How do I request account closure under these terms?
Submit a closure request through the account settings page or send it to our support team via the published email channel. We apply the closure steps set out in the account-management section of these terms before confirming. Outstanding balances are handled according to the withdrawal process at the time of closure.