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7000app is straightforward about the data we collect when you open an account, fund your wallet or use any part of our platform — this policy tells you exactly what we hold, why we hold it, and what you can do about it. Your access and rights under this policy depend on your local law and eligible region.
When you create an account on 7000app, we collect information that is necessary to verify your identity, process your transactions and keep your wallet secure. This includes your name, contact details, device identifiers and records of transactions made through payment routes such as Nagad and Bank Transfer. We collect this data only for the purposes stated in this policy — account management, payment processing, fraud prevention and communication with you about your account. We do not sell your personal data to third parties, and we do not share it with parties who have no legitimate role in delivering our service to you. Data collected through your use of Nagad or Bank Transfer is processed in line with the requirements of those payment systems and the applicable rules for financial data handling. Your payment records, transaction history and wallet activity are stored in your account area and accessible when you are signed in. The rules governing what data we hold and how long we keep it are set out in the retention section of this policy. Where local law in Bangladesh places additional obligations on how we handle your data, those obligations apply and take priority. Your continued use of the platform after any update to this policy indicates your acceptance of the revised terms, subject to applicable law.
This policy covers data collected directly through your 7000app account — from the moment you register through every session you open, every transaction you make and every support message you send. It does not extend to third-party services you reach from our platform, whose own privacy terms apply separately. Understanding the boundary helps you know exactly which data practices you are agreeing to when you use the platform.
All data collected when you register, log in or update your account details falls under this policy. This includes your email address, mobile number, password hash and any identity documents submitted for verification as required by our account process.
Deposits and withdrawals processed through Nagad or Bank Transfer generate records that this policy governs. Those records are stored in your account history and are visible to you when you are signed in. Payment provider systems operate under their own separate data terms.
Your browsing behaviour on 7000app — pages viewed, game lobbies opened, session duration — is recorded through cookies and similar technologies. You can manage cookie preferences through your browser settings. This policy explains what that data is used for and how long it is retained.
Links or integrations that take you away from 7000app — including external payment platforms, game studio environments or support tools hosted elsewhere — are not covered here. Those services publish and maintain their own privacy terms, and we encourage you to read them before sharing any personal information.
You have clear actions available to you in relation to the personal data we hold. Reviewing your account records is the starting point — when you sign in, your transaction history, wallet activity and account details are visible in the account area. If any detail is incorrect, you can update standard fields such as contact information directly through your account settings page. For details that cannot be self-edited — such as identity documents already submitted — you can raise a correction request through our support route and we will respond with the steps required. If you want to understand exactly what data we hold about you, you can submit a data access request through the contact path listed in the support section of this policy. Where applicable law in Bangladesh gives you the right to request deletion of certain data, you can submit that request in the same way; we will confirm what can be actioned and what must be retained for legal or financial compliance reasons. We handle every request through the same support channel so there is one clear path regardless of the type of query.
Sign in and open the account area to see your transaction history, wallet balance and stored account details. Everything we hold that is directly tied to your activity is visible there without needing to contact support.
Update your contact number, email or communication preferences directly in account settings. For identity documents or details locked after verification, contact support with the correction you need and we will walk you through the process.
Submit a data access request through the support contact path to receive a summary of the personal information we hold on your account. We will respond through the same channel with what we can share under applicable law.
Where your local law in Bangladesh permits it, you can ask us to delete personal data we hold. Some records — particularly financial transaction data — must be retained for compliance. We will clearly confirm which data can be removed and which cannot.
If you have a question about this privacy policy, want to exercise any of the rights described above, or need to flag a concern about how your data is handled, the following contact routes are the published paths we monitor. Use the route that suits your query — all three reach the same team responsible for account and data matters.
Open the chat widget on 7000app and select the account or privacy query option. This is the fastest route for straightforward questions about what data we hold or how to update your account details.
Send your data request, correction query or privacy concern to our published support email address listed in the contact section of the site. Include your registered mobile number or account email so we can locate your records.
The help section of your signed-in account area contains articles on data handling, cookie settings and how to download or review your transaction records. Start here before submitting a formal request — many questions are answered directly.
Data security and retention practices on 7000app are built around the practical realities of mobile account use and local payment processing. We apply technical and procedural controls to protect the data we hold, and we retain it only for as long as the purposes set out in this policy require — or as long as applicable law in Bangladesh demands for financial records.
Access to your account data is protected by authentication controls. We do not store payment credentials such as Nagad PINs or Bank Transfer passwords — those are handled entirely within the respective payment provider's environment. We hold only the transaction reference and outcome.
We use session cookies to keep you signed in and analytics cookies to understand how the platform is used. You can turn off non-essential cookies through your browser settings. Disabling them may affect how some account features load on your mobile device.
Account data is retained while your account is active and for the period required by applicable financial and legal obligations after it closes. Transaction records related to Nagad or Bank Transfer activity are among the data categories subject to mandatory minimum retention periods.
When we update this privacy policy, we publish the revised version on this page with a new effective date. Continuing to use 7000app after an update means you accept the changes. If an update materially changes your rights, we will notify you through your registered contact details where required by law.
The questions below cover what we hear most from account holders about how their data is handled, what rights they have and how to act on them. If your question is not here, reach us through the support contact paths listed above.
We collect the details you provide at registration — name, email address and mobile number — along with device identifiers, session data and transaction records generated when you use the platform. Payment-specific data from Nagad or Bank Transfer routes is handled by those providers under their own terms; we store only the transaction reference and result.
We do not sell your personal data. We share it only with parties that have a direct role in delivering our service — payment processors for Nagad and Bank Transfer transactions, identity verification services where required, and technical infrastructure partners. Each is bound by data handling obligations consistent with this policy.
Sign in and open the account area to view your transaction history and stored account details. For a full data summary beyond what is visible in your account, submit a data access request through the live chat or email support routes listed in the support section of this policy.
Where applicable law in Bangladesh gives you deletion rights, you can submit a request through our support contact path. We will confirm which data can be deleted and which must be retained for financial or legal compliance. Transaction records tied to Nagad or Bank Transfer activity are typically subject to mandatory retention rules.
We use essential cookies to keep your session active and analytics cookies to understand site usage. Non-essential cookies can be turned off through your browser settings on any device. Switching off cookies may affect how certain account features and the wallet area function on your mobile browser.
We publish updated versions of this policy on this page with a revised effective date. If a change materially affects your rights, we will contact you through your registered mobile number or email address where law requires it. Checking this page periodically is the simplest way to stay current.