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POLICY AND TERMS

7000app Legal: What Applies to Your Account

7000app publishes these legal terms so you know exactly where you stand — what rights you hold, what obligations we carry, and how your account, transactions and data are handled. Access and eligibility depend on your local law and the eligible regions we serve.

  • Jurisdiction-dependent access
  • Account rights explained
  • Policy published in full
  • Nagad and Bank Transfer context
LEGAL POLICY POSTURE

How Our Policy Works and What It Covers

These terms form the binding agreement between you and 7000app whenever you access the platform, create an account or carry out any transaction — including deposits made through Nagad or Bank Transfer. Whether you are browsing the lobby, reviewing transaction records or contacting support, the same policy framework applies. We do not tailor separate rules for different payment channels: a Nagad deposit and a Bank Transfer are both covered by the same account-level terms you accepted at registration. Access to the platform is subject to your local law and the eligible regions we have configured. If local law restricts or prohibits online gaming activity in your jurisdiction, these terms do not override that restriction — it is your responsibility to confirm eligibility before using the service. We update this policy when our operating conditions change, and the current version always replaces any earlier version. Material changes will be visible on this page, and continuing to use your account after a change is published constitutes acceptance of the revised terms. If any provision here is found unenforceable under applicable law, the remaining provisions stay in force. For anything unclear, our support channel is the first place to raise a question.

  • Nagad

  • Bank Transfer

  • Account terms

  • Eligible regions

  • Policy updates

WHAT THIS COVERS

Where This Policy Applies on 7000app

Not every interaction with the platform falls under the same part of our legal framework. This section draws clear lines between what our policy governs directly and what sits outside it, so you can refer to the right section when a question comes up.

  • Account Access

    Login sessions, account creation, password changes and identity verification steps are fully within scope. Any action taken through your registered account — from opening the lobby to reviewing your wallet — falls under these terms.

  • Transactions

    All deposits and withdrawals processed through supported rails — including Nagad and Bank Transfer — are covered. Transaction records visible in your account history are governed by the same policy and can be referenced when raising a dispute.

  • Site Content

    Game titles, promotional notices, editorial copy and lobby layout published by 7000app are within scope. We hold responsibility for the accuracy of content we produce, though game mechanics and studio-side content are the responsibility of the respective provider.

  • Third-Party Services

    External links, payment processor interfaces and studio game engines operate under their own terms. Once you leave the 7000app environment — or interact directly with a third-party iframe — our policy does not extend to that provider's conduct or data practices.

YOUR ACCOUNT RIGHTS

Practical Actions Available Under This Policy

You hold several concrete rights in relation to the account you hold with us. These are not abstract entitlements — each one maps to a specific step you can take through your account page or by contacting support directly. You can request a copy of the personal data we hold against your account at any time by writing to our support channel. If any detail in your account profile is inaccurate — name, contact number or linked payment reference — you can ask us to correct it, and we will act on a verified correction request. Transaction records showing Nagad deposits, Bank Transfer credits and withdrawal history are visible in the account area; if a record appears incomplete, raise it with support and we will cross-check against the relevant payment rail. Should you wish to close your account entirely, submit a written request through the same support route, and we will confirm closure and data-retention status in our response.

  • Review Your Records

    Transaction history — Nagad deposits, Bank Transfer credits, game rounds — is visible inside your signed-in account. You do not need to contact support to view standard history; it is accessible directly from the account menu.

  • Correct Account Details

    Name, mobile number and linked payment references can be corrected on request. Submit the correction through support with the relevant account detail, and we will verify and update the record on your behalf.

  • Raise a Policy Question

    If any clause in this document is unclear or you want to know how a specific situation is handled, write to our support team. We will respond with a policy-level explanation, not a generic script reply.

  • Request Account Closure

    You may close your account by submitting a written request to support. We will confirm closure and advise on data-retention periods that apply after the account is deactivated under our standard policy.

CONTACT POLICY ROUTES

How to Reach Us on a Legal or Policy Matter

Use the published support routes below for any legal, policy or account-rights question. We do not operate an undocumented channel — if a contact route is not listed here, it is not an official path for policy queries.

  • Live Chat

    Open the chat widget from within your signed-in account to raise a policy question directly. The chat route is the fastest way to get a response when you need a policy clarification tied to a specific account action.

  • Email Support

    For formal written requests — data access, account correction, closure instructions — use the email address published on our contact page. Written requests through email create a documented record for your own reference.

  • In-Account Help

    The Help section inside your signed-in account links directly to published policy pages and support submission forms. Check there first; many policy questions are answered without needing to open a separate support ticket.

HOW WE HANDLE THIS

Data, Cookies, Security and Policy Requests

Our approach to data handling, cookies and account security is set out across this policy and the related privacy notice. Read both documents together for the full picture of how your information is stored and used.

  • Data Handling

    We collect only the account and transaction data required to operate the service — including payment references for Nagad and Bank Transfer. We do not sell your data to third parties, and retention periods follow our published privacy notice.

  • Cookies and Tracking

    Cookies on 7000app are used for session authentication, preference storage and fraud-detection signals. A cookie notice is presented on first visit. You can manage browser-level cookie settings at any time through your device or browser controls.

  • Account Security

    Account access is protected at login through standard credential verification. If you suspect unauthorised access to your account, contact support immediately through live chat or email so we can review recent session activity.

  • Policy Change Requests

    To request a review of how your data is held, ask for a copy of stored records, or flag an inaccuracy in our published terms, write to us via the email route on our contact page. We will acknowledge and respond to documented requests.

POLICY FAQ

Legal and Policy Questions Answered

These are the questions we hear most from account holders about our legal terms, data practices and account rights. Each answer points you to a specific action or published route rather than a general statement.

Does this legal policy apply to me if I am in Bangladesh?

Access and eligibility depend on your local law and the eligible regions 7000app supports. If online gaming activity is restricted or prohibited in your jurisdiction, our legal terms do not override that. Check your local law before using the service.

Can I get a copy of the data 7000app holds on my account?

Yes. Submit a written data-access request through our email support route. We will confirm receipt and provide the account data we hold — including transaction records, login history and linked payment references — in line with our retention policy.

What happens to my Nagad and Bank Transfer records under this policy?

All deposit and withdrawal records, including those processed through Nagad and Bank Transfer, are visible in your account transaction history. They are also retained internally under our data-handling policy and can be referenced in any dispute you raise with support.

How will I know if the legal terms have been updated?

When we make a material change to these terms, the updated version is published on this page and the date at the top is revised. Continuing to use your account after the updated version is published means you have accepted the revised terms.

How do I correct wrong information in my account?

Contact support through live chat or email with the specific detail you need corrected — name, mobile number or payment reference. We will verify the correction request against your account record and update it once confirmed.

Can I close my account and have my data deleted?

Submit a written account-closure request via our email support route. We will confirm closure and explain which data is retained for regulatory or fraud-prevention reasons and for how long, in line with our published retention policy.